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PagerDuty

PagerDuty

How to configure PagerDuty:​

Prerequisites​

  • Pagerduty account with elevated privileges
  • Pagerduty Service created and configured with Events-v2 integration

Add Event-v2 integration to your Pagerduty Service​

Once the integration is configured, you will see something like this:​

Click on the setting toggle on the top right corner, and copy Integration Key:​

Navigate to PagerDuty channel installation page in your Courier account and fill up the form fields, Paste your Integration key in the Routing Key field:​

Create notification Template in Courier like following, hit publish and start using this template to send push notifications to your PagerDuty service:​

Override​

You can use the provider override to replace what we send to PagerDuty's Events API. Supported overrides include the Severity and Source. Here's an example where we override both:

{
  "event": "ABCDEFGHIJKLMNOPQRSTUVWXYZ",
  "profile": {},
  "override": {
    "pagerduty": {
      "body": {
        "payload": {
          "severity": "error",
          "source": "a different source"
        }
      }
    }
  }
}

Other supported payload overrides are here.